Transportation Invoice Submission
Click here for CareCar 2023 Participating Provider Rates (Vendor Rates)
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Download Desktop Version: Excel Invoice Template
Or
Make a Copy/Download Web Version: Google Sheets Invoice Template
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Please submit your invoices to CareCar according to the following guidelines:
Submit by the 4th business day in the month after services are rendered to ensure timely payment.
Submit on a bulk basis weekly, bi-weekly or monthly
Ensure all relevant fields are completed for each individual one-way trip (round trips = 4 rows) including:
- Date of service
- CareCar Trip/Order ID (NOT task ID)
Note: Unique ID must be entered for each trip leg (base qty limit=1)
- Member Name
- Level of Service (Gurney, Wheelchair, Ambulatory)
- Location (pick up zip code & city)
- OOA status (per contract if applicable)
- Mileage charged (billable miles per contract start mile)
- Base rate, including additional OOA and Bariatric fees if applicable
- Mileage rate (per contract if applicable)
- Additional charges - Trip ID, amount and charge type (agreed on with CareCar)
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Upload your bill, input your email below, and click submit.
Vendor Billing FAQs
- I Submitted an Invoice. What is the status?
- My invoice status is Disputed. What do I need to do?
- Why is my payment amount different from my submitted invoice total?
- I received an error message email from Tipalti. What does this mean?